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Course Overview
Online Business Management Certification
Online Business Management Overview
Welcome!
Online Business Management
Module 1: Website Design & Development
Web Design & Development Overview
Lesson #1: SEO
Lesson #1 QUIZ SEO
Lesson #2: Mobile Optimization
Lesson #2 QUIZ
Lesson #3: Development
Lesson #3 QUIZ
Lesson #4: Web Testing
Lesson #4 QUIZ
Module 2: Marketing & Sales
Marketing & Sales Overview
Lesson #1: Content Marketing
Lesson #1 QUIZ
Lesson #2: Social Media Marketing
Lesson #2 QUIZ
Lesson #3: Email Marketing
Lesson #3 QUIZ
Lesson #4: Lead Nurturing
Lesson #4 QUIZ
Lesson #5: Objections & Closing
Lesson #5 QUIZ
Module 3: Excelling Customer Support
Customer Support Overview
Lesson #1: Value of Customer
Lesson #1 QUIZ
Lesson #2: Timely & Responsive Communication
Lesson #2 QUIZ
Lesson #3: Above & Beyond
Lesson #3 QUIZ
Lesson #4: Dealing with Difficult Clients
Lesson #4 QUIZ
Lesson #5: Collecting Feedback & Making Improvements
Lesson #5 QUIZ
Module 4: Financial Management
Lesson #1: Tracking
Lesson #1 QUIZ
Lesso #2: Ugh...Budgeting
Lesson #2 QUIZ
Lesson #3: Cash FLow
Lesson #3 QUIZ
Lesson #4: Tax Time
Lesson #4 QUIZ
Lesson #4 QUIZ
What is the first step to take when it comes to tax planning for your online business?
*
a) File your taxes as soon as possible
b) Keep accurate records of your income and expenses throughout the year
c) Ignore the topic altogether
Which of the following types of taxes might you need to consider for your online business?
*
a) Income tax
b) Self-employment tax
c) Sales tax
d) All of the above
What is self-employment tax?
*
a) The tax you pay on income earned from a traditional employer
b) The tax you pay on income earned from self-employment
c) The tax you pay on goods or services sold
How can you minimize your tax liability?
*
a) Take advantage of deductions and credits
b) Properly categorize your expenses
c) Plan ahead for estimated tax payments
d) All of the above
What are estimated tax payments?
*
a) Taxes you pay after the tax season has ended
b) Taxes you pay to avoid penalties and interest charges
c) Taxes you pay to the federal government only
How can you plan ahead for estimated tax payments?
*
a) Use the previous year's tax return as a guide
b) Ignore the requirement altogether
c) Overpay your estimated taxes to avoid penalties
What should you do to properly categorize your expenses?
*
a) Guess which category they belong in
b) Keep them all in one category to simplify things
c) Understand which expenses are fully deductible, partially deductible, or not deductible at all
What is one way to reduce your tax liability if you work from home?
*
a) Deduct your entire rent or mortgage payment
b) Deduct a portion of your rent or mortgage interest as a home office expense
c) Ignore the home office deduction altogether
What should you do to stay informed about state and local taxes?
*
a) Assume they don't apply to you
b) Check with your accountant or tax professional
c) Ignore the topic altogether
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